SHIPPING

All orders are processed within 7 days of your purchase, and shipped via GLS from FANØ - DENMARK.
You will receive a tracking number and email notifications with the details of your order as well as for delivery.

I want you to have a smooth experience with the delivery of your order.
If you notice a mistake in the shipping details or insufficient information, please contact me as soon as possible.
 
The shipping costs are:
- Denmark 60dkk / 15€
- to the rest of the world: 350dkk / €60
Select the correct option depending on where you live.
 
Please note that additional customs charges may be due for certain countries.
These charges are the buyer's responsibility.

REFUNDS

I do not accept returns of one-of-a-kind ceramic pieces if they arrived safe.
 
Refunds will be issued if the item is damaged during shipping. If you receive a damaged piece, please keep the original packaging and take pictures of it and the piece.
However, I make sure to pack my products as securely as I possibly can.
 
If the shipping option is not chosen correctly for shipping ceramics, or there is insufficient information in the shipping details, I will contact the client to solve an issue. If the client does not answer my emails or requests within 72 hours, the order will be canceled and a refund will be issued.